Privacy Policy – GDPR Compliant

Effective Date: February 2019
Last Updated: July 2025

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1. Introduction

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Communication Edge ("we", "us", or "our") is committed to protecting your personal data and your privacy rights. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (GDPR).

 

2. Who We Are

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Data Controller:
Communication Edge
Haselbech, Northamptonshire
📧 huntie@me.com
📞 07966 040188

If you have questions about how we process your data, you may contact us using the information above.

 

3. What Personal Data We Collect

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We may collect and process the following categories of personal data: 

• Information You Provide Voluntarily

• Full name, email address, phone number, company name

• Business inquiry details or project-related information

• Payment and billing information (where applicable)

• Any content submitted via forms, emails, or contact portals

Information Collected Automatically

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• IP address, device type, browser information

• Website usage statistics (pages visited, time spent, referring URLs)

• Cookies and tracking technologies (see Section 9)

 

4. Legal Bases for Processing (GDPR Article 6)

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We process your personal data lawfully based on one or more of the following grounds:

• Consent – where you have given us clear permission

• Contract – to fulfill a contract or pre-contractual requests

• Legal Obligation – where we are legally required

• Legitimate Interest – for purposes such as service improvement, marketing (with safeguards), fraud prevention

 

5. How We Use Your Personal Data

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We use your data to:

• Respond to inquiries and provide our digital marketing services

• Manage contracts, accounts, and billing

• Improve our website and user experience

• Send you updates, newsletters, or promotions (if you’ve opted in)

• Meet legal and regulatory requirements

 

6. Data Sharing and Third Parties

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We do not sell your personal data.

We may share your data with:

• Service providers (e.g., hosting, CRM, analytics, marketing tools)

• Professional advisers (e.g., accountants, legal consultants)

• Regulatory or law enforcement authorities (when legally required)

• Business successors (in the case of a merger or acquisition)

All data processors are bound by contractual obligations under Article 28 GDPR.

 

7. International Data Transfers

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If we transfer your data outside the European Economic Area (EEA), we will ensure it is protected by:

• The use of Standard Contractual Clauses (SCCs) approved by the European Commission

• Transfer to countries recognized as offering an adequate level of data protection

• Additional safeguards where necessary

 

8. Data Retention

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We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable law.

When no longer needed, your data will be securely deleted or anonymized.

 

9. Cookies and Tracking Technologies

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We use cookies and similar technologies to:

• Analyze website traffic

• Personalize content and user experience

• Support functionality and performance

You can manage or reject cookies via your browser settings. For more, see our [Cookie Policy] (link if applicable).

 

10. Your Rights Under the GDPR

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You have the following rights under the GDPR:

• Right to access – Know what data we hold about you

• Right to rectification – Correct inaccurate or incomplete data

• Right to erasure – Request deletion of your personal data ("right to be forgotten")

• Right to restrict processing – Limit how we use your data

• Right to data portability – Receive your data in a structured, machine-readable format

• Right to object – Object to processing based on legitimate interests or direct marketing

• Right to withdraw consent – Where we rely on your consent, you can withdraw it at any time

To exercise your rights, contact us at [Insert Contact Email]. We may need to verify your identity before responding.

If you are not satisfied with our response, you also have the right to lodge a complaint with your local Data Protection Authority.

 

11. Automated Decision-Making

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We do not use your data for automated decision-making or profiling that has legal or similarly significant effects.

 

12. Data Security

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We implement appropriate technical and organizational measures to protect your personal data, including secure servers, encryption, access controls, and staff training.

 

13. Changes to This Privacy Policy

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We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the revised "Last Updated" date.

 

14. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

Communication Edge
📧 Email:huntie@me.com 📞 Phone: 07966 040188