What problem does Communications Edge solve?

We solve the leadership and ownership gap in SME marketing by installing senior accountability, clarity, and systems so marketing delivers measurable commercial outcomes.

How quickly should results be expected?

The first 90 days usually deliver clarity and momentum. Over 3–6 months, performance and confidence improve. Over 6–12 months, a repeatable growth system is established.

Do you work with existing agencies?

Yes. We set objectives, define success metrics, hold agencies accountable, and replace them if needed.

Is this suitable before hiring a full-time CMO?

Often yes. We stabilise performance, clarify expectations, and prepare the business for a successful permanent hire.

What is the first step?

Diagnosis. We identify the real growth constraint and confirm whether senior marketing leadership is the right lever before scaling activity.

Solutions

Senior Marketing Leadership for SMEs That Need Growth to Work

Q: Who are your solutions for?

SMEs typically around £1–5m revenue where growth has stalled, CAC is rising, marketing feels busy but ineffective, and no one clearly owns outcomes.

Q: Are you a marketing agency?

No. We provide senior marketing leadership, not execution services. We set priorities, stop low-value activity, and hold teams and agencies accountable.

Q: Do you replace internal marketing teams?

No. We enable teams to perform by providing leadership, direction, decision authority, and commercial focus.

Q: How are you different from hiring more marketing capacity?

Capacity increases output; leadership improves results. Without strategy and ownership, adding people or agencies makes problems worse.

Q: What engagement models do you offer?

We offer Fractional CMO leadership, Interim marketing leadership for stabilisation, and limited advisory where leadership already exists.

Most SMEs don’t have a marketing problem.

They have a leadership, ownership, and system problem.

Communications Edge exists to fix that.

We provide senior marketing leadership to SMEs where growth has stalled, CAC is rising, marketing feels busy but ineffective, and no one clearly owns outcomes.

why growth stalls at £1–5m

This is not agency execution. This is not junior capacity.

This is leadership that restores commercial clarity and momentum.

Who This Is For

You are likely in the right place if:

Revenue is roughly £1–5m and growth has flattened
Marketing activity has increased but results haven’t
CAC is rising, pipeline quality is weakening, or both
The founder is still the default growth owner
Agencies are active but not accountable
Junior teams are busy but directionless
The board wants answers, not explanations

Senior marketing leadership

If growth feels harder than it should, this page is for you.

rising CAC and weak pipeline

What We Actually Do

Communications Edge provides fractional senior marketing leadership designed for SMEs that are too complex for ad‑hoc marketing, but not yet ready for a full‑time CMO.

We step in to:

Own marketing outcomes end‑to‑end
Define what matters now and stop what doesn’t
Build a growth operating system that scales
Align teams, agencies, and spend to commercial goals
Remove the founder as the bottleneck
Give boards confidence that growth is being led

In short: we make marketing work as a system, not a collection of activities.own marketing outcomes

The Problems We Are Brought In to Solve

Momentum carried the business to this point.

It won’t carry it further.

We identify the real constraint, reset priorities, and rebuild focus around the fastest commercial unlock.

busy but ineffective marketing

Growth Has Stalled

Momentum carried the business to this point. It won’t carry it further.

We identify the real constraint, reset priorities, and rebuild focus around the fastest commercial unlock.

why growth stalls at £1–5m

Marketing Is Busy but Produces Little Growth

Activity has replaced effectiveness.

We replace channel chaos with clear objectives, decision rules, and commercial accountability.busy but ineffective marketing

No One Owns Marketing ROI

Spend increases. Confidence doesn’t.

We install clear ownership for outcomes — pipeline, CAC, and revenue contribution — so performance can be managed, not debated.no one owns ROI

The Founder Has Become the Bottleneck

Decisions, approvals, and direction all route through one person.

We remove single‑point dependency by installing leadership, structure, and decision authority. founder as growth bottleneck

Junior Teams and Agencies Are Drifting

Good people. Poor leverage.

We give teams and agencies senior direction, standards, and accountability so effort turns into results.junior teams without leadership

How We Work

Phase 1: Diagnose the Real Constraint

We don’t start with tactics.

We diagnose:

Where growth is actually breaking
What is misaligned or missing
Who owns what (and who doesn’t)
What needs to stop immediately

Output: one clear growth constraint and a focused plan to address it.lack of strategic clarity

Instal Leadership & Ownership

Before scaling activity, we reset the system:

Single point of marketing leadership
Clear growth objective
Defined decision authority
Commercial success metrics

This is where momentum returns.

Build a Repeatable Growth System

Only now do we scale execution.

We:

Align channels to commercial goals
Structure teams and agency roles
Install reporting that boards can trust
Reduce noise and increase signal

Growth becomes manageable again.

Engagement Models

Fractional CMO (Most Common)

Best when:

Growth has stalled
Ownership is unclear
A full‑time hire is premature

You get senior leadership, outcome ownership, and system design — without full‑time cost.

fractional vs interim vs part-time CMO

Interim Marketing Leadership

Best when:

Things are broken or unstable
CAC or pipeline has deteriorated fast
Leadership transition is required

We stabilise, reset, and prepare the business for its next stage.

Advisory (Limited Use)

Best when:

Leadership is in place
Execution teams are strong
Direction needs sharpening

Used selectively. Ownership always remains clear.

What Changes When We’re In Place

Fewer initiatives, better results
Clear accountability for spend and outcomes
Reduced founder pressure
Teams that know what “good” looks like
Agencies that perform or are replaced
Boards that regain confidence

Marketing stops being noisy. Growth becomes deliberate

What This Is Not

Not an execution agency
Not a content factory
Not a rebrand exercise
Not a junior team replacement

We don’t add activity. We add leadership.

The Right Next Step

If you’re questioning whether marketing is actually driving growth — not just consuming time and budget — the next step is clarity, not more effort.

Let’s identify what’s really holding growth back and whether senior marketing leadership is the missing piece.

Communications Edge works with SME founders and boards who are ready to stop guessing and start leading growth properly.what boards expect

If you want to keep guessing we are not for you - we rely on data to inform decisions.

Senior Marketing Leadership for SMEs That Need Growth to Work FAQs

What problem does Communications Edge actually solve?

We solve the leadership and ownership gap in SME marketing.

Most SMEs don’t fail because of poor tactics. They fail because:

We fix that by installing senior marketing leadership.

Who are your solutions designed for?

Our solutions are designed for SMEs typically around £1–5m revenue where:

Growth has stalled or slowed
CAC is rising or pipeline quality is declining
Marketing feels busy but ineffective
The founder is still the default growth owner
Agencies and junior teams lack direction
Boards want confidence, not more activity

Are you a marketing agency?

No.

We don’t sell channels, campaigns, or deliverables.

We provide senior marketing leadership that:

Owns outcomes
Sets priorities
Stops low-value work
Holds teams and agencies accountable

Execution may continue — but leadership comes first.

Do you replace internal marketing teams?

No.

We enable internal teams to perform properly by giving them:

Clear strategy
Senior direction
Decision authority
Commercial priorities

Junior teams fail without leadership. We fix the system they operate in.

How are you different from hiring more marketing capacity?

More capacity increases output.
Leadership increases results.

If strategy, ownership, and systems are unclear, adding people or agencies makes things worse. We fix the structure before scaling effort.

What does “owning marketing outcomes” mean in practice?

It means we take responsibility for:

Defining success metrics
Prioritising spend and activity
Improving pipeline quality and CAC
Aligning marketing to commercial goals
Reporting performance in a way boards can trust

Marketing stops being debated and starts being managed.

What engagement models do you offer?

We typically work in three ways:

Fractional CMO – ongoing senior leadership without full-time cost
Interim Marketing Leadership – short-term stabilisation and reset
Advisory – limited use where leadership already exists

The right model depends on the state of the business, not preference.

How quickly should an SME expect results?

Not overnight — and not years either.

Typically:

0–90 days: clarity, focus, decisions, momentum
3–6 months: measurable improvements in direction, pipeline quality, and confidence
6–12 months: a repeatable growth system in place

The first win is always control.