
Marketing Case Study Topline
This is how an agency that:
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Is measured on activity not results.
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Waste thousands of pounds.
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Costs a business measurable growth.
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Just because they never looked at the quality of what they were doing - and the data.
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The list over is the areas uncovered, the fixes put in place and the results, forecasted , actual and anticipated.
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A Fractional CMO brought leadership direction and data.
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The result a quick, steady turn around.
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This case. study is the findings, with some illumination of the results.
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However a 90 day fix plan - will be published shortly to give you the objective data to back it up.
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This is probably the best example of a good team, without professional marketing direction, failing because of lack of leadership, which we have seen.
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It sounds like a car crash and the lack of leads and wasted money painful, however a lot of SME's go through this learning curve.
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The key is to learn from it.
1
Website - New Domain - lost 665 visitors a month
An SERanking Survey of the Vpod.com domain found they have de-commissioned the old site and lost 99% of the traffic.
Why?
Executed poorly, no thought for historical content value.
No one looked at the traffic numbers, both before and after.
Fix: Site lost, New SEO plan addresses
2
Competitor Review - 4 Top Competitors
We researched 4 competitors who ranked for 1300+ keywords, 843 had significant search volume, totalling 26,500 visitors a month, Vpod.com was Getting 2 out of the 26,5000.
Why?
No one had analysed the competitors domains, keywords, volume and trends and made a plan around measurable data.
Output : a plan based on facts not Gut
3
PPC Campaign had been running for 8 months - No leads - spend £4k a month.
The PPC Campaign was managed in isolation, not linked to the rest of the marketing team, not supported with any guidance.
Investigation found 77.6% of the PPC traffic bounced.(wasted spend)
Why?
The Website pages the ad campaign was pointed at, had site load speeds of 6.5-20.5 secs on mobile, 3 secs to 8 secs on desktop devices.
People literally got bored of waiting for the website to load.
Why was it not detected?
No one asked the data in Google Analytics, Google Lighthouse & Google Console what was going on, and the PPC campaign managers findings were ignore or not understood.
4
Site Indexing - 56 page site - Google only recognised 2 pages
Why?
The site was not indexed by Google Console in 10 months, Google ignored the website posting sitemaps because its algorithm said "the site loads slowly - do not index!"
Consequently, when the site Speed & Indexing were fixed the SEO traffic jumped 8X.
Fix : Indexing Ownership
5
The Webmaster let everyone access the site and build heavy HTML coded pages
Multiple well intentioned HTML webpage builders had been farmed out pages to build.
None of those pages was loaded via the content editors CMS using high performance templates, consequently they were:
- poorly created for Google Page Loading.
- not measured technically, otherwise the issue would have been spotted.
- no one looked at the quality of technical page delivery (Google Lighthouse)
- no one looked at the page effectiveness in Google Search Console
- of 843 target keywords they ranked for 47, on the 7th page of results in 67th position.
6
No one was accountable for Data & Performance
All the output was activity delivered - and that, was what was measured.
As soon as a professional webmaster costing £2k a month was appointed and made accountable for performance:
- The site speed performed within Google Parameters
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3 Secs Page Load for Mobile
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1 Sec page load on desktop
- 8 Page templates were delivered that performed well, all the content folk did was populate them.
- Instantly we achieved great speed performance across website.
Creatify Digital Fixed the Equals 5 lack of focus on site speed
7
PPC Review - Current Home Product Pages
To evaluate the success of future PPC campaigns we analysed every facet of a successful "high conversion" landing page v the Core Pages the PPC campaign was directed at.
- They Scored at best 78% "B" meriting a 2-3% conversion rate.
- Common mistakes - "no customers that trust us" logo's above the fold.
- No Enquiry form that you can enter or auto populate on the page above the fold, current one is below the fold and requires you to click to pop the form scoring C- from a user experience (UX) perspective.
- no compelling call to action (CTA) above the fold.
- content was good, just not designed with conversion at the front of its purpose, read more like a brochure.
Fix Spend Ceased till Landing pages designed to perform created / Current pages were B grade for PPC
8
PPC - No real forecast - no model based on business objectives.
Starting from a goal of 30 leads a month we looked backwards at "exact match & broad match" keywords for seven areas:
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Competition
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6 Product Keyword Groups
It was very clear you could beat 30 leads a month with a £5k spend at 6% Click thru rate and 4% Page conversion, to a demo or brochure download.
We set about creating the ideal template to overcome the normal product page "B" sore and brochure feel & design.
Fix ; New Templates delivered
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Target keywords - existing campaign 30 keywords targeted
It became evident that 75 keywords needed targeting of the 7 campaigns to hit the desired numbers.
Clearly the campaign prior was not focused on business needs/objectives of 30 leads a month.
Modelling and Data informed the decision once again- not gut & activity.
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Generic "so what?" download a brochure/book a demo PPC goal objectives.
There was not 7 good compelling reasons to encourage anyone they were on the right partner course.
- No value trades that passed the "so what test"
- No offers that felt like "i'm dealing with a market leader"
- A day of interviews with the sales folk & leadership and our "value trade" gems were to be secured using joint brainstorming.
Objective(s)
1. Lift 4% decent landing page conversion to 6% and buy some insurance on overachieving 30 leads a month.
2. Lift the bar to "market leader" "winner" standards not "also ran" "turned up" behaviour.
11
No SEO Focus - Focused SEO campaign targeting 7 Keywords with 4,500 search volume
Focus the fire power - target 7 words, that give us substantial volume if we rank top 3 in 6 months.
Top 10 positions secured 6 leads a month.
Top 3 positions secured 27 deals a month.
Now working back from there what would the ROI be?
12
Resource allocation & focus not based on Business Objectives
It took 30 minutes to model the ROI on the SEO campaign targetting 7 keywords.
Cost of Fractional CMO (15% of his/her time) to design campaigns & briefs £10k. Another 15% of time to QA and Measure delivery.
Cost of full time Marketing intern focused on the area £22k per annum.
Total investment £42k pa.
The return, in one 6 deal month, £240k.
One months leads, would cover the investment in 30 days!
Assumption - we deliver 6 leads a month,through SEO, after 6 months work, this would grow in months 7-12.
Fix Business Goal Decision Making based on forecasted ROI - see 13
13
No Content Designed around Target Personas and Pain Points
If you don't fix pain, then you won't have a business "Jeff Bezos"
We modelled 4 Sectors and 22 personas within them.
We then looked at a content map to deal with 66 pain points they had we could address.
That gave us our SEO content map for 12 months SEO campaign.
We then cross mapped that with the existing site.
And costed its £42k & a year to rank Top 3. (see 12 ROI significant)
14
Measurement of the suspect to prospect & enquiry to deal funnel
The PPC and SEO enquiry measurement funnels didn't exist as no traffic populated it (reality 4 leads in 8 months).
a) The MD was using for PPC a simple measure - Google Ad spend divided by leads.
b) For SEO it was non existent - a crude schema blog, HTML code that tried to fool Google, that was the extent of SEO & no measurement.
We recommended Google Campaign tracking UTM/Tags and Hubspot CRM be pulled into a databox consolidated reporting system so that:
- The board had a summary report of both SEO & PPC - and in early days could see the trend lines moving north.
- a diagnostic report so that the CMO and the PPC & SEO content guys could see where campaigns were succeeding and failing and tweak accordingly, same report just two levels of detail down.
- An operations report, so we could avoid any speed issues or performance factors influencing results, by having a simple "Operations Health Check" report for both campaigns.
15
No Search Engine Ranking Plan
Google Evaluates a domain on multiple factors to do with how rich and technically proficient a sight is for visitors.
There are 37 core criteria as well as Domain & Page authority.
The higher your scores in these 39 areas, the higher the Google algorithm lifts your content, in search results.
Areas like Videos, Images, Business Profile, Knowledge Panels, Search Snippets, AI responses - ie your content can be good, but Google needs to find it across a whole digital distribution array.
Better Still, SERanking gives you where your competition are performing.
Across 37 areas VPOd.com scored in 1 area, hence the average 67th position.
We put in place a content distribution plan to tackle this area and wake up Google.
16
Content Class Gaps - Customer Logo's - Short Videos etc
There were customer logos on some pages to re-assured visitors, but a short interview found a growing vein of referenceable clients and customer videos.
Logos and Videos from Mars & Apple, these were then factored into content for:
- Different stages of the funnel
- Nurture campaigns for sign off stakeholders or prospect champions
- Landing pages to boost conversion.
17
Team Review - delivery capability
Broadly the team just needed a few "Major Tweaks"
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A Measurement system that highlighted success & learns.
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A Focus on commercial goals and achievement, not activity.
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The team were good, too busy, needed keeping in "competency swim lanes" and focus.
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Board - Needed confidence
As soon as early results started to surface:
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PPC spend halting
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Education & updating regularly
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Confidence started to return.
19
PPC Fix Strategy
The Fixes were simple
The Page Speed issues that affected the website were also on the landing pages.
A New PPC Template was produced for Testing (Escort)
3 Upgrades were planned to lift forecasted escort conversion from 2% to 6%
RS4 Code name for the 4% project (better PPC Template & Content)
Panigale the code name for the 6% project (Market Leading Value Trades)
Ducati MotoGP 2025 the go for more 6%+ Project (Full Nurture Program)
We will update the fix plan with learns and progress.
20
Summary
Fast issue Diagnosis using free or cheap robust tools shone the light on:
- Issues to be fixed, the size of the prize, with objective data a plan emerged.
- That plan was to use data not gut, to inform decision making.
- To ignore opinion, unless data backed it up.
- Then focus on implementing a plan that had a root in commercial goals, not activity.
- A data driven approach meant a solid set of reference points to instill confidence and accountability and move forward.
Links
PPC Page Review - Led to Escort, RS4, Panigale, MotoGP
PPC Forecast What keyword groups do we need what hurdles have we?
Speed Case Study Page Speed before and After
PPC Plan - 4 Stages - Research & Planning explained
Vpod 2026 Plan - PPC SEO Partner
Marketing Case Study FAQs
What is a marketing case study?
A marketing case study is a detailed breakdown of a real business challenge, the strategy used to solve it, and the measurable results achieved — showing how data, leadership, and execution deliver ROI.
Why are marketing case studies valuable for SMEs?
They turn theory into proof. SMEs can see exactly how strategies like SEO optimisation, PPC, or Fractional CMO leadership deliver measurable commercial outcomes.
What does this marketing case study cover?
It examines how a £3m UK tech SME transformed marketing performance — fixing indexing, speed, and reporting — to achieve 8× SEO traffic in 90 days.
Who led the strategy in this case study?
The project was led by a Fractional CMO from Communications Edge, bringing senior-level marketing leadership and accountability without full-time cost.
What tools were used in this marketing case study?
SERanking, Google Analytics 4, Google Search Console, and Google Lighthouse were used to audit, measure, and optimise performance.
What were the main issues discovered?
Poor page speed, outdated site maps, missing KPI tracking, and fragmented agency reporting — all fixed through structured analysis and leadership.
What measurable results were achieved?
After 30 days, 56 pages were indexed, organic traffic rose 8×, and a consistent dashboard now tracks ROI, CAC, and lead flow across channels.
How does this case study show the value of a Fractional CMO?
It proves how leadership clarity and data discipline outperform agency activity — lowering costs while improving accountability and growth velocity.
What can other businesses learn from this case study?
That marketing success depends on measurement, not volume. Leadership, structure, and speed deliver compounding gains in ROI and pipeline quality.
Where can I find more case studies like this?
Visit the Communications Edge Case Studies page for more data-driven examples of measurable growth and marketing transformation.

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