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A Marketing Health Check for SMEs is often the fastest way to uncover where growth is being held back, where money is being wasted, and what improvements will generate the biggest, quickest uplift. For Charles Slater, this health check formed the foundation of developing a stronger brand, a clearer value narrative and a more effective digital presence — all essential for attracting SaaS founders, GTM leaders, HR directors and private-equity stakeholders.

 

Most SME websites evolve over time without structure. Pages are added as needed, competitors change their positioning, and customer journeys become disconnected. The result is a site that “works” operationally, but doesn’t rank, convert or provide insight.

 

This is exactly what the Charles Slater assessment revealed: the site was built with good intentions, but not aligned to personas, not optimised for ranking, and not able to scale future content or analytics.

 

The SME marketing health check process fixes that. It reviews the six foundations that determine whether a business can grow through digital:


1. Competitor benchmarking – analysing five direct competitors, importing their keywords and assessing ranking difficulty and opportunity volume.


2. Analytics and measurement – installing Google Analytics and Search Console to track actual behaviour, traffic sources and future ROI.


3. Technical performance – using Google Lighthouse to highlight speed problems, image compression issues and platform limitations (in this case, IONOS).


4. CMS suitability – ensuring the website is manageable, editable, scalable and suitable for interns or a marketing exec to run.


5. Persona alignment – mapping target audiences against current content and identifying gaps.


6. Content plan – building the roadmap that links personas, pain points, search demand and revenue priorities.

For Charles Slater, the result was clear: the site needed migration, clearer persona-specific journeys, better measurement foundations and a structured plan for content and growth.

Charles Slater Google Lighthouse

Charles Slater Starter for 10

Free Health Check

Red (not done) Amber (Started) Green (done)

Analyse 5 Competitors

  • Import all their Keywords

  • Ascertain volume potential, difficulty to get there.

Set up Google Analytics to track channels

  • Future proof attribute & Goal tracking

  • So we know what works & where to invest time

Set up Google Search Console

  • Make Sure Technical Page Performance Perfect

  • Enable instant ranking of new content 

  • No waiting for Google Spiders to find CS

 Set up Google Lighthouse 

  • Learn Early site failings, lessons and insights

  • Poor Image formats and compression Ionos learns

Actions & Learns

Ionos not the platform to use 

  • Cannot self manage easily

  • Not Future proof for interns 

  • Support Poor

  • Not a Market Leader 

  • Evaluate Wix migration for Ionos (see PDF)

    • What Content Management System is used?​

    • Ionos? Wordpress? Wix? 

    • SH Own (re-try Emma Login)

Craig Supplier SaaS competitors List - Delivered 

Website CMS Market Share
Easy to use Website Editors
Website Platform Ionos v Wix

Research

No 1 - Content needs to be attractive & Rank

No 2 The customer Journeys have to inform the customer & you

A) Map the Target Personas

B) Their Pain Points

C) Assess Charles Slater Site Gaps

D) Research Competition

E) Map Keyword & Volume Targets

F) Produce a Content Plan 

Website V Target Personas Match

Compare Current Website against Target Personas

Persona Targets

Identify the Gaps

Prioritise Fixing

 

Identify the Gaps

Prioritise Fixing

charles slater target personas
Persona & Pain Point Maps
Personas First Sketch

Personas Brought to Life

All 5 Personas 1 Document 

Develop content to "hook them all"

Identify them by what they read - no need to ask role

Identify them by what they read - no need to ask Stage of Pain

- Awareness 

- Consider 

- Convert

Whilst personas sound academic they are extremely practical

- to help organise your thinking

- to appeal to visitors and they're pain points

Personas Gaps

Websites have to have the right content to match:

- Who they are targeting 

- Their Pain Points

- Charles Slater "Miss these points"

i.e. Content is best endeavours not scientifically targeting the above 

Charles Slater Current Persona Coverage
Persona Gap Analysis
Persona Guide
Charles Slater Persona E Book

Persona Guide

This explains Personas and how to target them - with relevant Content

​Requires Sign Off - IE these are the targets

E Book

Competitor Research 
Digital Waffle

The one to Watch 

See Insight Graphs 

Suspect Marketing team

Know Their Stuff 

Competitor Analysis
Digital Waffle
Competitor 1 Digital Waffle
Charles Slater Competition

The Candidate 

Helvetica Light is an easy-to-read font, with tall and narrow letters, that works well on almost every site.

Competitor Analysis
Competitor 2 The Candidate

Competitor Research 
Skylan

Not Bothered about these

Competitor Analysis
Charles Slater Competition
Competitor 3 Skylan
Charles Slater Competition

Aaron Wallis

Declining

Worth looking at Commercial Keywords

Competitor Analysis
Competitor 4 Aaron Willis

Competitor Research 
Wundertalent

Not Bothered about these too much

Imported Keywords

Competitor Analysis
Charles Slater Competition
Competitor 5 Wundertalent
Content Priorities Charles Slater

Immediate Content Fix Priorities

This will ensure 

  • No Gaps in Personas 

  • You can Identify who is coming to the site

  • How each persona Performs

Content Fixes

Content Plan - short / medium / long term

1. Short Term 

- Move the Site to Wix

- Fix the Personas areas on the website

- Start building "Value Trade Assets"

Why?

Site on Wix

- Easier to manage / Measure and a larger Appstore

Personas on website 

- They must find interesting stuff on your website that "relates to them & their pain Points.

 

The PDF has the content needed & the Assets that need building.

 

2. Medium Term December / January 

- Hire a Marketing exec intern £16-27k a year

 

Role

Manages Web Content

Pillar pages , Cluster Pages, Blog

 

Create Vale Trade Assets

- Delivers industry credible Assets - Salary Surveys

Appoint Non Exec

- 2 days a month £500 a day Q1 (intro offer)

- £750 a day Q2 onwards (normal day rate £1500)

See Fractional CMO non exec rates    

 

Use Value Trade Assets in LinkedIn

- LinkedIn Groups 

- Outreach

Role

1. Manage Intern 1 hour a day

2. Board Reviews 

- Numbers Review / Plan Achieved / Plan Next Steps

3. Long Term 

- Build a SEO plan to rank for Top 100 Keywords

- A Defense against Competitor Ad Campaigns / PPC assaults.  

Measure

Progress Against SEranking Top 100 Keywords

Outline Plan
Short Medium & Long Term Plan
Marketing Plan by Month

Fractional NED CMO & Intern Plan
(working on Charles Slater)

Whilst the grid Opposite shows topline:

  • The PDF Explainer Document tells you by month the deliverables from each role assuming.

  • Fractional CMO 2 days a week / Marketing Intern Full time.

  • The assumption across One Brand 

  • This can be broken down by week

  • The key here is quality, amateur best endeavours cannot deliver this plan it has to be executed with focus and a fundamental understanding of the devil is in the detail

  • Both Google & AI search Engines are VERY HARD task masters and any "sloppy work" will penalise rankings and results. 

  • If you want to achieve 70% of keywords ranking in the top 10 - generating 30% of the website traffic from the top 100 Keywords.  

Resourcing
Competitor Commercial Keywords

This is Insightful:

You know who your up against 

If they are digitally savvy 

However what you want are their keywords

To Extract what Keywords are Relevant to you

- See how hard it is going to be or Easy to compete (see comp)

- See what volume there is for your desired target keywords

- Build a content plan around it

That will determine "The Plan" "The Execution Options"

First Homework - Call me on Teams when you open this file

Both Urgent and highly important - need 20 mins 

Next Actions

Craig & SH to move website (not domain) from Ionos to Wix

Craig & SH to review Keywords 

Website Audit will then hit 90% not 86%

Once Site Moved 

a) Add Goggle Analytics Tracking 

b) Add Google Search Console Verification

Google Analytics will enable us to track & Tag Traffic ID the best channels to invest in.

Google Search Console will give us Technical oversight of the website and the ability to fast track ranking new content.

Next Actions
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