Every SME we talk to faces the same problem — agencies that promise growth but fail to prove it. Most agencies focus on activity, not outcomes. They sell retainers, produce reports, and showcase vanity metrics instead of measurable ROI. The real solution isn’t another tool or dashboard — it’s a cultural shift. When marketing teams own their numbers, take accountability, and focus on the data that drives revenue, performance transforms. This is how SMEs move marketing from a c

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